How Do I Report A Wrong Item Received In My Order And Request The Correct Item?Updated 12 days ago

If you have received an incorrect item in your order, we extend our sincere apologies for the mistake and any resulting inconvenience. To report this issue and request a replacement for the correct item, please do the following:

1. Send us an email with your order details and the incorrect item you have received.
2. Include pictures of the incorrect product to facilitate a swift correction process.
3. After we have confirmed the mix-up, we will initiate the process to send you the correct item as quickly as possible.

We appreciate your patience and understanding while we resolve the situation. We aim for every customer to receive the right products, and any deviation from this is taken seriously and addressed immediately.