Can I cancel my order after it has been placed?Updated a year ago

If you need to cancel an order you recently placed, we understand that these things can happen. You can submit a request to cancel your order as long as it has not yet been processed. Upon receiving your request, we will promptly review the status of your order and attempt to cancel it if possible.

If the order has already been processed and cannot be canceled, don't worry - we can guide you through other available options such as a refund or exchange after you have completed the return process.

If your request involves a subscription order that you would like to cancel, we can assist you with that as well. Just reach out with your order details, and we will take care of canceling your subscription to prevent future shipments.

For further inquiries or immediate assistance, feel free to use our live chat feature on our website or contact us through our social media channels within our operating hours. We value you as a part of our family and are here to ensure you are completely satisfied with our service.