DIME Help Center

<p id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: SweetSansPro; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: 0.48px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can manage your auto-renewals directly from the DIME website! Log into your account by clicking on the person icon in the top right corner. Once on the login page, enter your email address and password. Note: If you have not set up a password with us, you will need to create a DIME account! Any orders made using the email address you signed up with will be manageable from this account. After you log in, click on the Manage Auto-Renewals button under Account Details.&#xA0;<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(0, 0, 0); font-family: SweetSansPro; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: 0.48px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If this does not work for you, we can definitely manage your auto-renewals from our end! Just contact our customer service team at&#xA0;<a href="mailto:hello@dimebeautyco.com" style="box-sizing: border-box; color: var(--bs-primary); text-decoration: underline;">hello@dimebeautyco.com</a>.

You can manage your auto-renewals directly from the DIME website! Log into your account by clicking on the person icon in the top right corner. Once on the login page, enter your email address and password. Note: If you have not set up a password wit

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What is the Return and Exchange Policy for DIME Beauty?

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If I don't like part of my Skincare System, do I have to return the whole system or can I return the specific products that do not work for me?

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Are Your Products Safe For Pregnancy and Breastfeeding?

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Is Experiencing New Pimples Or Other Reactions Normal When Starting DIME Products?

What Adjustments Can I Make If My Skin Is Feeling Oily After Using New DIME Products For A Short Time?

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Product How-To's

The color of my Hyper Glow Serum changed to yellow. Why is that?

When I apply Hyper Glow Serum, it has a slight tingle/stinging feeling. Why is that?

What is the difference between a toner and a toning serum?

How often should I exfoliate?

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Forgot to add discount code

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Subscription Information

How Do I Manage Subscriptions?Updated a month ago