DIME Help Center

<p><span style="color: rgb(0, 0, 0);">DIME has a 60-day return policy, from the time of package arrival. We also have a 100% satisfaction guarantee and our No.1 goal is your satisfaction. We will do all that we can to make sure that happens within our guidelines. You are welcome to try out DIME skincare products for this 60-day time period. If you find that within this time frame, your skin does not respond well to the products, or you would simply like to find a better product for your skin, you are welcome to reach out to our customer service team via email hello@dimebeautyco.com and we will take care of you. Whether that be a return or an exchange!We require all returns to be processed through our customer service team, if you do not reach out to them and return your products without their consent, reimbursement can not be initiated. If a refund is approved by our team, please note that return shipping charges will be deducted from your reimbursement, unless the package was incorrectly shipped, or you received defective merchandise. We also require customers to package their returns appropriately. If products are returned and damaged in shipping, we, unfortunately, can not honor a reimbursement. </span></p>

DIME has a 60-day return policy, from the time of package arrival. We also have a 100% satisfaction guarantee and our No.1 goal is your satisfaction. We will do all that we can to make sure that happens within our guidelines. You are welcome to try o

What is the Return and Exchange Policy for DIME Beauty?

Returns & Refunds

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What is the Return and Exchange Policy for DIME Beauty?Updated 2 days ago